Orders are processed within 2–7 business days. During holidays or busy seasons, processing times may be slightly longer, so please plan ahead. Once your package has been shipped, delivery times will vary depending on the destination and carrier.


Pre-Order Items
Pre-order pieces are handmade and require a little extra time to create. Please allow up to 2 weeks for processing before shipping.

Standard Free Shipping
2-7 Business Days

Rural & Express Shipping $25.00
1-3 Business Days


SIGNATURE REQUIRED
Orders over $150.00 require signature. Please arrange for someone to be home to accept your meaningful precious pieces.

We currently do not deliver to P.O. boxes.

By Request
USA and International
Standard Shipping $30

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country. These fees are not included in your order total and are not the responsibility of Ellara.

Permanent jewelry
These pieces are custom-fitted and made specifically for you. All sales are FINAL SALE and non-refundable.

Custom and personalized jewelry
Made-to-order jewelry is final sale. Returns are only accepted within 14 days of delivery for incorrect or damaged items. Pieces must be unworn.

We do not accept returns for sizing discrepancies when the size was selected or provided by the customer.

Return shipping and any associated return label costs are the responsibility of the buyer.